Last updated: 21 May 2024

This Privacy Policy explains how Charlene Becker t/a Pinpoint Tours, its affiliates, and subsidiaries (“Pinpoint Tours”, “we”, “us”, “our”) process and handle personal information when you book a tour with us, enquire about booking a tour with us, visit our website, or otherwise receive any related products or services from us.

Information Collection and Use

When you book a tour or enquire about booking a tour with us, we collect personal information about you.

We collect, hold, and use your personal information for a variety of business purposes but in general to provide, improve, customise, support, and market tours and any connected or related services we may provide to you.

We also use your personal information to tell you about our tours, special offers, and related products and services.

This information may be collected via our website or other booking platforms. We will typically collect the following: Your first and last name, phone number, email address, and date of birth.

If you apply for a job with us, we will collect personal information such as your name and contact information, your employment history, and other personal information that may reasonably be required to verify your identity and evaluate your suitability for the job to which you have applied.

Sharing of Information

There are a few different circumstances where we may share your personal information with a third party. No matter what, we take great care in ensuring that our business partners and third parties with whom your information may be shared, will treat it with the same degree of care and attention that we do.

We share personal information with affiliated and unaffiliated service providers to help us run our business and to provide you with the services you direct us to provide. This includes service providers that help us: (i) provide accommodations, (ii) provide transportation, (iii) provide activities on tour, (iv) sell tours, and confirm which services you have requested.

We share your information internally with independent contractors and employees who have a need to know. These providers are contractually bound to keep personal information confidential and secure and to use it only for the purposes for which we disclose it to them.

We will not sell, distribute, or otherwise share your personal information unless we (i) have your permission and consent, or (ii) are required or permitted by law to do so.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites

The site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyse this.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Security

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

What rights do you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Retention

We keep your personal information for so long as is reasonably necessary for the purposes for which we use it, and if longer, for any duration required by law, and for statutory claims limitation periods where your personal information may be relevant to any possible liability, we may have to you.

Changes To This Privacy Policy

This Privacy Policy is effective as of 21 May 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

Contact us

If you have any questions about this Privacy Policy, please contact us at tours@pinpointtours.com